What Official Result records contain
Every game outcome on partner138 generates an Official Result record. For live-dealer games like blackjack or roulette, the record shows the dealer's cards or the wheel result, your bet amount, and the payout. For slot games, it shows the spin outcome, symbols, and win amount. For sports bets on Liga 1 or Piala Indonesia, it shows the match result and settlement status.
Each Official Result entry includes the game type, bet amount, outcome, payout, timestamp, and your account balance before and after the round. This information is immutable — once recorded, it cannot be changed. We use Official Results to settle disputes, verify account activity, and process withdrawals.
Accessing your Official Result records
Log into your partner138 account, navigate to the menu, and select Official Result or History. You see a list of all your recent games. Each entry shows the game name, bet amount, outcome, and payout. Click on any entry to view full details.
You can filter results by date range, game type, or status (settled, pending, cancelled). This makes it easy to find specific games or review your activity during a particular period. All records are stored indefinitely, so you can access your complete history anytime.
How Official Results settle bets
When you place a bet on partner138, the outcome is determined by the game mechanics — dealer cards for blackjack, wheel spin for roulette, match result for Liga 1 bets. Once the outcome is final, our system records it in Official Result and settles your bet automatically.
Settlement means your account balance is updated to reflect the win or loss. If you win, the payout is added to your balance. If you lose, the bet amount is deducted. If the bet is cancelled (for example, if a match is postponed), your stake is returned. All settlements appear in your Official Result history with a status label: settled, pending, or cancelled.
Official Result and withdrawal verification
When you request a withdrawal from partner138, our team reviews your account activity using Official Result records. We verify that your balance is accurate, that all bets have been settled, and that no disputes are pending. This review protects both you and partner138 from fraud.
Your Official Result history is the source of truth for your account. If you dispute a settlement or have questions about a specific game, we reference the Official Result record. The record shows exactly what happened, when it happened, and how your balance was affected. This transparency is why we maintain detailed Official Results for every transaction.
-
1
Log in to partner138Step 1
Enter your username and password to access your account dashboard.
-
2
Navigate to Official ResultStep 2
From the menu, select Official Result, History, or Transactions. The page loads your game records.
-
3
Filter or searchStep 3
Use date filters, game-type filters, or search to find specific results. You can narrow results by status or amount.
-
4
Review detailsStep 4
Click any result to view full details: game type, bet amount, outcome, payout, and timestamp.
Payment methods and Official Result tracking
Your Official Result records include all deposits and withdrawals. When you fund your account via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer (mobile banking, local payment, online payment, e-wallet), the transaction appears in your Official Result history. Each deposit shows the amount, payment method, and timestamp.
Withdrawals also appear in Official Result. When you request a withdrawal, it shows as pending until our team approves it. Once approved, the status changes to settled and the funds are sent to your payment method. You can track the entire withdrawal process through your Official Result records.
Official Result is your account audit trail
Every transaction — deposit, withdrawal, bet, payout — is recorded in Official Result. This creates a complete audit trail of your account activity. You can use this trail to verify your balance, track your history, and resolve any questions about specific transactions.
Dispute resolution and Official Result
If you have a question about a specific game outcome or settlement, contact our support team. Provide the game ID or timestamp from your Official Result record. Our team will review the record and explain the settlement. Because Official Results are immutable and timestamped, they serve as the definitive record for dispute resolution.
We take disputes seriously. If you believe a settlement is incorrect, we investigate using your Official Result history. We compare the recorded outcome against the game mechanics and our settlement rules. If an error is found, we correct your balance and document the correction in your Official Result.
Data retention and privacy
partner138 retains Official Result records indefinitely. You can access your complete history anytime, even years after a transaction. This long-term retention protects your account and ensures you have a permanent record of your activity.
Your Official Result data is encrypted and stored securely. We do not share your records with third parties except as required by law. When you request a withdrawal, we use your Official Result history to verify your account but do not disclose individual game details to your payment provider. Your privacy is protected throughout the process.
