What partner138 offers
partner138 operates a multi-category gaming platform. Our live-dealer section features blackjack, roulette, baccarat, and Dragon Tiger streamed from professional studios. Our slot section includes Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, and Mahjong Ways. Our sportsbook covers football leagues including Liga 1 and Piala Indonesia, plus international tournaments. Our esports section offers Mobile Legends, Free Fire, and PUBG Mobile markets.
We also host traditional card games like Capsa Susun, where players compete against each other in multiplayer tables. Each game category operates independently, so you can choose what suits your interests. All games are available on mobile browsers and Android apps. iOS users access partner138 through a mobile browser.
Our service area and jurisdiction
partner138 services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Before opening an account, you are responsible for verifying that access and use comply with your own jurisdiction's law.
Our account holders are located across supported regions. We maintain compliance with local regulations in each jurisdiction where we operate. If you are unsure whether partner138 is available in your area, contact our support team.
Account security and verification on partner138
We require identity verification before you can withdraw funds. When you open an account, you provide your name, date of birth, and contact details. We send a verification link to your email. Once you activate your account, we ask for KYC documents — a photo of your national ID or passport and proof of address.
Our team reviews your documents within a standard timeframe. Once approved, you can deposit and play. We store your documents securely and do not share them with third parties except as required by law. Your data is encrypted and protected against unauthorized access.
Two-factor authentication protects your account
We recommend enabling two-factor authentication on your partner138 account. This adds an extra security layer by requiring a code from your phone when you log in or request a withdrawal.
Payment methods and deposit flow
We accept six e-wallet methods and four bank virtual-account transfers. E-wallets — DANA, e-wallet, mobile banking, local payment, online payment, and e-wallet — process subject to verificationly. You authorize the payment in your wallet app, and your partner138 balance updates within seconds. Bank transfers via mobile banking, local payment, online payment, or e-wallet virtual accounts depend on your bank's processing time. Most transfers complete within a standard business window.
To deposit, log in to partner138, go to the cashier, select your payment method, and enter the amount. For e-wallets, you confirm the payment in your wallet app. For bank transfers, you receive a unique virtual-account number and transfer funds from your bank. Once we receive your transfer, your balance updates and you can play immediately.
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Choose your payment methodStep 1
Select mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or a bank virtual account.
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Enter the amountStep 2
Type your deposit amount and confirm.
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Authorize the paymentStep 3
Confirm in your wallet or bank app. E-wallets process instantly; bank transfers depend on your bank.
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Your balance updatesStep 4
Once received, your partner138 balance reflects the deposit and you can play.
Withdrawal process and account review
When you request a withdrawal from partner138, our team reviews your account activity. We verify that your balance is accurate, that all bets have been settled, and that no disputes are pending. This review protects both you and partner138 from fraud. Once approved, we send your funds to your original payment method.
Withdrawals return to the payment method you used to deposit. If you deposited via online payment, your withdrawal goes back to e-wallet. If you used a mobile banking virtual account, your withdrawal returns to your local payment account. Our review window is typically completed within a standard timeframe. Once approved, the funds transfer to your payment method according to your bank's processing time.
Fair play and game integrity on partner138
All games on partner138 use certified random-number generators. Slot outcomes are determined by RNG algorithms. Live-dealer games use real dealers and real cards or wheels. Football and esports outcomes are determined by actual match results. We do not manipulate game outcomes.
We maintain detailed records of all game results and transactions. You can access your complete history anytime through your account. If you have a question about a specific game or settlement, contact our support team. We investigate using your account records and explain the outcome.
Data protection and privacy
We protect your personal data using industry-standard encryption. Your account information, payment details, and transaction history are stored securely. We do not share your data with third parties except as required by law or to process your payments.
Our privacy policy outlines how we collect, use, and protect your data. You can review it anytime through your account settings. If you have questions about your data or privacy, contact our support team.
